Shipping

All in stock Items ship within 2-7 business days from purchase.   Out of stock items will be made to order and ship within 4 weeks.

All domestic orders are shipped first class via USPS with delivery confirmation. International orders are shipped USPS first class. For shipping upgrades please contact via email prior to placing the order.

Attention International Customers: Although your order will be shipped in a timely manner, and USPS estimates international delivery to take in between 6 and 10 business days, we can not guarantee how long it will actually take for your item to arrive due to customs. Customs can be unpredictable and may hold on to a package for as long as eight weeks. For delays this long in shipping, please contact your local customs office. International customers are responsible for any customs and duties fees that may be incurred.

Return Policy

Exchanges, Credits, and Refunds are accepted until 5 days after item is received. Sale or discounted items, or Custom/altered/personalized items are non returnable and not eligible for exchange. In the event of an exchange/credit, the customer is responsible for shipping costs (delivery confirmation, etc) involved in the returning of the item. Item must be sent back with its original packaging and with receipt of purchase. To return a purchase, Please contact Loren Celedonia within 5 days of receipt of purchase at info@lorenceledonia.com Items returned/exchanged without prior notification will not be accepted and be returned to sender.

Care Instructions and Repairs

Repairs are accepted, and are subject to a fee depending on the nature of the damage. For further information on repairs, please contact info@lorenceledonia.com

All Jewelry can be cleaned with Wrights silver cream for both silver and gold jewelry.  Use Warm water with a soft toothbrush or the cleaning pad that comes with the cream and it will bring your jewelry back to its original shine.  For Engagement rings or items made with large stones please feel free to send them back yearly for a complimentary cleaning and a stone setting check up.  The only fee applied will be shipping & insurance.